Frequently asked questions
Gear & Setup Logistics
What equipment do I need to host a Jindo show?
Just a laptop, a stable internet connection, and your standard DJ or venue audio setup. Once you get comfortable inside the digital Jam Deck™ dashboard, running high-energy shows is completely frictionless.
How do I optimize my system for a premium show?
Launch Google Chrome on your computer, connect it to your house sound system, and grab your microphone. You can access our comprehensive Resource Library at any time for tactical video tutorials on dialing in the perfect mix.
Which web browser is recommended for hosting?
Google Chrome is our exclusive recommendation. It ensures peak performance and operational stability for both your host dashboard and your players' mobile screens. To prevent game disruptions, avoid using Safari, Edge, or Firefox while hosting.
How long does a typical Jindo show last?
You have total control. You define the exact length of your event by adjusting the specific settings for each individual round. Hosts routinely build high-energy 1, 2, or 3-hour shows depending on the venue's timeline.
Music & Playlist Mechanics
Do I need to source or provide my own music tracks?
Not at all. Jindo includes a massive, built-in library of over 70 curated playlists spanning decades and genres, completely ready to stream out of the box.
Can I build custom music playlists from scratch?
Music catalogs are fully integrated into our secure ecosystem. This ensures that all tracks are properly licensed, optimized, and pre-cut to protect your flow of gameplay.
Is the Jindo music library explicit or clean?
Every single track is 100% clean and family-friendly. Songs are professionally pre-edited down to their absolute most recognizable hooks to keep crowd energy soaring.
How long does each individual song segment play?
You can instantly toggle your round settings to play either 15-second or 30-second clips depending on how fast you want the game pace to move.
Can players see the song titles on their screens?
Absolutely. You can toggle the song display on or off on a round-by-round basis, allowing you to easily adjust the difficulty level for your specific crowd.
Gameplay & Platform Customization
Can I design custom winning card patterns?
Winning card conditions are pre-defined within our digital matrix. This keeps the automated scanning completely fair, seamless, and cheat-proof for your players.
Can a single round feature multiple concurrent winners?
To keep player momentum electric, the system crowns one distinct winner per round and automatically advances the game board forward the moment the win is verified.
Can I collect winner contact information to distribute prizes?
Yes. The moment a player hits bingo, a frictionless prompt pops up on their smartphone asking for their name, email, and phone number so you can easily hand out prizes.
Can I capture the contact details of every single player in the room?
Jindo prioritizes an unhindered user experience. Players simply type in a temporary nickname to grab their digital game card—no email registration, logins, or app downloads required, keeping the barrier to entry at zero.
Can I white-label the platform interface with my own business branding?
The core software layout maintains Jindo's signature cosmic design, but the spotlight remains entirely on you. Jindo functions as your backend tech engine, empowering you to market your personal brand, book venue residencies, and shine as a premium entertainment professional.
Account & Subscription Management
Can I schedule out multiple games in advance?
You can fully plan out and prep your rounds ahead of time, but each active game must be completed or ended before launching your next live session.
Can multiple entertainers host events using a single shared account?
Each account supports one active live game instance at a time. To prevent system confusion and catastrophic game disruptions during concurrent gigs, we highly recommend a unique, dedicated account for each independent host.
Does the platform offer a completely offline mode?
Jindo is entirely cloud-driven. A stable cellular data or Wi-Fi internet connection is required for both the host dashboard and player devices.
Can I print out physical paper bingo cards?
Jindo is proud to be 100% paperless and eco-friendly. Everything runs dynamically via smartphone, tablet, or computer browsers, completely eliminating print overhead and table clutter.
Do you provide marketing materials or promotional assets?
Yes. We arm you with everything you need to scale your gigs. Our Resource Library features high-conversion media assets, logos, printable venue posters, and step-by-step video guides.
Will Jindo help showcase and promote my local events?
We love driving traffic to your gigs. All active hosts can submit their schedules to our public, interactive event calendar to attract local players straight to your venues.
How much does a Jindo platform subscription cost?
Full platform access is just $30/mo. There are zero hidden fees, zero long-term commitments, and you can cancel online at any time right from your account dashboard.
